FUTUREVOLT SOLAR PROMISE

Money Back Guarantee

Move towards a cleaner energy future with confidence, backed by clear commitments, transparent terms and a reliable solar experience.

OUR COMMITMENT TO YOU

Solar with a promise you can understand.

We believe confidence comes from clarity. Our money back guarantee explains what is covered, how performance is verified, and what happens if an eligible commitment is not met.

Guarantee eligibility, coverage and claim conditions are subject to the applicable agreement and approved system conditions.
FUTURE VOLT PROMISE

Confidence backed by clarity.

Know what is promised, how it is measured, and how to raise a claim.

Clear coverage
Defined verification
Transparent claim process
DOCUMENTED Clear Terms
MEASURED BY Agreed Standards
GENERATION GUARANTEE

Your Solar Investment. Protected by Our Promise.

We don't just install your solar system. We stand behind the generation it is designed to deliver.

₹8 REFUND
PER SHORTFALL UNIT
YOU GET ₹8 FOR EVERY SHORTFALL UNIT

If your solar system generates fewer units than the guaranteed generation, you receive ₹8 for every unit of shortfall.

(Guaranteed units − Actual units) × ₹8
Guaranteed generation 3,960 units / year
Actual generation 3,500 units
Generation shortfall 460 units
Refund calculation 460 × ₹8
REFUND ₹3,680
Generation Protected Against agreed generation shortfall
Meter-Based Calculation Based on actual generation data
₹8 Per Shortfall Unit Refund calculated on the agreed terms
Our promise: If your actual solar generation is lower than the guaranteed generation, you receive ₹8 for every shortfall unit.
Example shown for a 3 kW system. In this example, 3,960 guaranteed units − 3,500 actual units = 460 shortfall units. Therefore, 460 × ₹8 = ₹3,680 refund.
We put our promise behind your solar investment.

When your system generates less than the agreed guaranteed generation, you don't simply absorb the difference. Subject to the guarantee terms, FutureVolt provides ₹8 for every unit of shortfall.

Calculated annually from the generation meter. Subject to the agreed guarantee terms, including system availability, grid outages and changes to site shading.
FUTUREVOLT PROMISE

Volts Promise™

Solar that comes with more than just installation. Enjoy performance assurance, proactive care and complete visibility of your solar investment.

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YOUR SOLAR. OUR PROMISE.

More confidence.
More protection.

With Volts Promise™, your solar journey is backed by performance assurance, service support and transparent system monitoring.

Generation Guarantee

If your system falls short of the committed generation, get ₹8/unit Money Back.

₹0 Repair & Replacement

No unexpected repair and replacement costs covered under the applicable FutureVolt Guarantee terms.

Proactive Service Visits

Regular service and system care to help maintain reliable solar performance year after year.

Real-Time Monitoring

Track your solar generation and system performance with transparent, real-time monitoring.

Performance Protection
Ongoing Solar Care
Transparent Generation
Long-Term Support
WHAT IS COVERED

Know what your guarantee protects.

The applicable agreement defines the exact commitment. The categories below provide a clear framework for understanding the areas that may be covered.

01

Energy Generation

Where explicitly promised, the guarantee may cover the agreed energy generation benchmark for the installed solar system.

Subject to agreed benchmark
02

System Performance

Applicable performance commitments may cover specified system operating conditions, output standards or agreed performance parameters.

As defined in the agreement
03

Workmanship

Installation-related workmanship commitments, where included, are governed by the applicable workmanship warranty or guarantee terms.

Subject to workmanship terms
04

Installation Timeline

If a timeline commitment is offered, the applicable installation milestone and remedy will be stated in the customer agreement.

Only if specifically promised
05

Eligible System Components

Specific equipment or component commitments may be covered according to the manufacturer warranty and Future Volt's applicable service terms.

Refer to component warranty
06

Agreed Deliverables

Any additional commitment is covered only when expressly included in the quotation, agreement or approved guarantee document.

Must be documented

Coverage clarification: Not every category applies to every project. The signed agreement and applicable warranty documents determine the actual coverage for your system.

IMPORTANT LIMITATIONS

What the guarantee does not cover.

A clear guarantee also explains its boundaries. The following are common exclusions that must be checked against the final Future Volt agreement.

The signed terms always take precedence over this summary.

Uncontrollable environmental conditions

Exceptional weather, natural events or conditions outside the agreed measurement assumptions may be excluded.

Grid or utility interruptions

Grid outages, voltage issues, export restrictions or utility-related limitations may affect eligibility.

Unauthorised alterations or misuse

Modifications, improper operation, misuse or third-party interference may invalidate applicable coverage.

Neglected maintenance

Failure to follow required maintenance, access or service instructions may affect a claim where specified in the agreement.

Events outside the agreed period

Claims submitted outside the applicable guarantee period or without required supporting records may not qualify.

Items not included in the agreement

Any performance, equipment or service expectation not expressly included in the agreement is outside the guarantee.

CLAIM PROCESS

If something goes wrong, know what happens next.

The claim process is designed to make the review understandable, documented and traceable.

01
STEP 01

Raise a claim request

Contact Future Volt through the approved support channel and explain the concern. Include the system details, relevant dates and available supporting information.

Customer details System reference
02
STEP 02

Receive claim acknowledgement

Future Volt acknowledges receipt, records the claim and confirms whether additional information is needed to begin the review.

Claim reference Document checklist
03
STEP 03

Review system data and conditions

The team reviews relevant monitoring data, meter records, maintenance history, system conditions and the applicable guarantee terms.

Data review Eligibility check
04
STEP 04

Receive the review outcome

Future Volt communicates the findings, explains whether the claim qualifies, and identifies any applicable remedy or next action under the agreement.

Written outcome Remedy details
05
STEP 05

Remedy or close the claim

Where an eligible claim is approved, the agreed remedy is processed according to the applicable terms. If the claim is not eligible, the reason is explained to the customer.

Remedy execution Closure record

Need help with a guarantee question?

Contact our team to understand the applicable terms, required documents and the appropriate support channel.

Contact Us
GUARANTEE DURATION

Protection that lasts for the agreed period.

Every guarantee has a defined start date, duration and scope. Your applicable agreement should explain when the guarantee begins, how long it remains valid and which conditions apply throughout the term.

Start date The date from which the applicable guarantee becomes effective.
Validity period The duration stated in the signed guarantee agreement.
Renewal or expiry Any renewal, extension or expiry conditions are governed by the terms.
APPLICABLE GUARANTEE TERM
5 Years

As specified in the applicable Future Volt guarantee agreement.

STARTS FROM Agreed Effective Date
GOVERNED BY Signed Guarantee Terms
Duration may differ depending on the product, system, service or guarantee selected.
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